Frequently Asked Questions


U and Me advertising LLP is one of India’s largest company for advanced printing solutions and personalized gifting with a vigorous collection of over 500 products which can be easily customized and also personalized according to your choice preferences and requirements.
Very Easy! Just drop us an email at
Reach us at: Head Office : 704, Military Rd, Camp, Punjabi Basti, Anand Parbat, New Delhi 110005 Branch Office address : A-34, 3rd Floor, Sewak Park, Dwarka Mor, New Delhi – 110059

What is personalization?

Simple! The only thing you need to do is select your product and customize it with your name,text,art ordesign! With U and Me advertising LLP’s easy to use and customer friendly designer tool you can design and personalize your product within minutes at the comfort of your residence.
Not at all! You can either chose from our existing design template or you can upload your own designs,art, logo or text! Kindly note that all the uploaded information are kept confidential with us and are used solely for the purpose for order processing and reorder of the product.
You can select any product of your choice and then click on the customize button and can easily upload all your designs.
Of course you can! You can send and unleash your genius and artistic designs at by selling and earning through your designs.
No, We do not guarantee the exact color of engraving on any product as the color of the finished product might appear out to be different.
We do not guarantee the exact color of the uploaded pictures or designs as the printing process includes heat transfer of the images where some loss of color is always applicable. Although we try to deliver the accurate and very close to quality and color of the pictures or designs with our advanced and high definition printers.

Cancellations and returns

To get your order delivered to you soon, we do the printing of the orders same day as placed. As long as your order is not processed, we can cancel it and refund your total amount. Please get in touch with our customer support team to cancel your order or visit for further help. You are requested to immediately email at or call at 011-35992430 along with your order number for any cancellations to be made.
Sorry we do not entertain any sort of return or exchange.
Yes you can modify your order as we have a very flexible team and we understand there can be some changes required in your placed order, as customer satisfaction is very important to us.
We cancel your order as soon as the request is generated and the refund process is initiated within 48 hours.It takes further 6-7 working days for the amount to be credited back in your account. Please note if the payment is made via Credit Card , it might take 20-25 working days for the credited amount to be recieved in your account.
Once you have paid the courier charges please email us the scanned copy of the receipt within 10 days of the return at info@uandmeprints.comRefunds for courier charges are always in the mode of U and Me advertising LLP vouchers which can be redeemed on your future purchase.
We take extra special care to deliver your products in excellent condition. However, if you receive any product which is in a faulty or damaged condition, you can contact our customer care and they will do the needful and sort out the issue.
Please contact our Customer Care or mail us at info@uandmeprints.comand report the issue .We shall be happy to facilitate the resolution for the same asap.